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Fresno State's Call Center Continues to Connect the Community to Low-Cost Internet


In the month of February Fresno State Call Center Program assistants, Claudia Sanchez and Luz Ezquivel, visited communities promoting the broadband initiative. On February 7, they visited the Sanger community to distribute flyers inside and outside of the Ninety Nine store Market and WIC office from 9:00 a.m. to 12:00 p.m.

On February 21, they visited the Tanager Springs apartments located in the Fresno community where they provided information to more than 145 units. These units could qualify for low cost internet and earn a free Chromebook once they get connected to the service. 

On February 28 Fresno State Call Center attended a meeting to participate in the Mendota CalViva Health Community Advisory Group to contribute on program services. They provided information about why the Internet is an essential component to the modern life and has become a necessity for everyone.

One of the reasons why our team visits these communities is because as part of the Broadband initiative certain areas qualify to take home a free Chromebook when they apply through Fresno State’s Call Center. Our team provides different internet options based on the zip codes of that area, and prices start as low as $9.95/ per month.

The process works by having our team connect the communities to low-cost internet by first making sure that there is internet available in the area. Then our team members will ask a short series of question where they will determine if the client is prequalified. If qualified, the client will be connected to one of the internet providers in their area.

Fresno State Call Center will be visiting many communities across the Central Valley in the upcoming months, make sure to stay in touch via Facebook (San Joaquin Valley Rural Development) to find out if they’ll be in your area next!